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Terms of use

By visiting our website and / or using material from our websites, you accept the following terms. If a visitor / user does not agree with the terms provided herein, he must not use the services of this website.

Intellectual Property

The content of this website is the intellectual property of and protected under N.2121/1993" on the protection of intellectual property and related rights " without prejudice to any rights not expressly granted here. By accessing this website you agree to accept the powers of the beneficiary under Articles 3 and 4 of the above law and consequently any act, omission or tolerance contrary to the provisions of the above law shall incur the penalties provided by the above law.

Description of Service

The online store , has its own price Policy, Terms of payment, disposal and delivery of products. The user of the e-shop has the ability to place orders in the e-shop, as long as he has registered once, on the website of our e-shop, choosing become a member. The customer only registers once. The user by using the unique combination of User Id Name (user name) and password (password) that he has stated, has the following capabilities.

Complete the order of the products he has added to the shopping cart.

To see old orders he has made in our online store.

Modify his account details (Name, email, Address etc.).

Personal Data - Security 

At pharmacyathome we want you to know and control what data you share with us and what we do with them. This text (called Privacy Policy) explains in simple words but also clearly what data we collect and how we use it. Its purpose is to help you decide what data you want to share with us and how.

Below is a summary of the most important points of the privacy policy, but we suggest that you read the entire text..

  • When you use the - even without buying a product-we receive from you personal data such as the IP address and the type of device you use, without them identifying you. In addition, by choosing to create an account in you share with us your e-mail address, your mobile number, your name and your address details. We use this information to secure your account as well as to contact you for matters that concern you.
  • The he wants to make your online shopping better. We provide you with the ability to store in your account products that interest you.We use information from the products you search, see and store to show you results that may interest you more as well as to alert you to opportunities that may interest you.
  • The it provides the possibility of public communication. Product reviews are public and visible to all visitors
  • Through your account settings you can choose which data to share with us and manage your preferences regarding our communication with you and promotions.

For any questions or comments about this policy, do not hesitate to contact us with an email at or by phone: 210 4137646.

Data you provide

All the data you provide to us is required by the services we use in order to operate.

Account Details

You don't have to have an account to use or make a purchase from if you choose to create an account, we will ask you for the following information :

  • Name
  • Surname
  • Email
  • Landline or mobile phone
  • Address details
  • Login code

The above figures do not appear in public. Only your name appears when you log in with the password, which only you know. By giving the above details you can easily make your online purchases, without having to fill out the order form every time. You can also monitor the progress of your order as well as the history of all your orders. These data are also used by specialized personnel of our store to send the products of your order.

You can also choose if you want to receive updates from offers and news of our store.

Shipping / billing information

If you make a purchase through we will ask you for the billing and shipping details of the products you will buy. The billing information is used to issue the receipt or invoice document and is stored in a secure manner by the to which only qualified personnel of our store have access.

In order to be able to process your order, we share the shipping information with the transport company, where we will deliver your products.

If you choose a card payment, your card details are not saved by , entered in the payment form of the partner bank.

Data we receive

When you use our services or visit our store, we may receive data concerning you. We use this data in order to provide our services.


Cookies are small text files that contain pieces of information stored on your computer or device and which you send to us on your every visit. We use cookies to be able to offer you personalized content and to measure its performance and export statistics on the use of our services. Most browsers accept cookies automatically, but you can control the behavior of your browser from its settings. However, keep in mind that cookies are necessary for your account to function, although they are not necessary for every use of the site.

Traffic history

All network services have access to specific data sent from your device while you navigate the internet. So we also receive data from your navigation in and from your interaction with our other services, even if you do not have an account . For example, when you visit a page in . We call this set of data traffic history.

This traffic history includes information such as your IP address, the type and manufacturer of your device, the type of your browser and operating system, the page you visit, the page that referred you to us, the search terms you used as well as your cookies.

We use this data to ensure that our services operate safely and quickly, to improve the content we provide and to evaluate its effectiveness. We may also use this data in conjunction with data you provide to show you personalized content that may interest you more.

Information we share with third parties

Pharmacyathome is made to make your online shopping better. In general, we do not share your personal data with third parties. Where we do so, we do so either with your consent, or because it is necessary to enable us to provide our services, or because we must comply with the laws in force.

Service providers

In order to offer you our services, we receive in turn services from companies located in E.E. and the USA. For example, we use Google Analytics to better understand how our users use Google Analytics. and we use third-party data networks to interface our infrastructure with the internet. We may share your personal data with some of these providers, but in a way that is consistent with our policy and always with the commitment that this data will be used solely and solely in a way that we will indicate. We also share your payment information with payment service providers in order to make payments or make a transaction dispute.

Compliance with the law

We may store, use or share your personal data if we deem this necessary to comply with applicable law or an ongoing legal process, or if it is to protect an individual's life, as well as to ensure the integrity of our service against misuse, such as the dissemination of defamatory, inappropriate or unwanted content. We may also do the same to deal with cases of fraud.


The data you share with us are assets of our company and follow it. However, you can at any time request their deletion or correction with an e-mail to .

Non-personalized information

We share non-personalized information in the form of Statistics or aggregates for the popularity of products and categories, but without sharing your personal information with them.

Manage your data

You can check, correct and/or delete your data at any time through your Profile Settings. You can also request deletion of your account. In addition, you can choose to opt out of the processing of your personal data if you wish.

Access to your personal information and update it

If you have an account with pharmacyathome, you can at any time access your personal information through your profile and change, correct or delete it if you wish.


You can request the deletion of your account by sending us an e-mail to

Exemption from processing

You can use your account settings to exclude your data from certain processing formats. For example, you can opt out of receiving a newsletter and disable certain types of notifications.

Additional information or assistance

Do not hesitate to contact us for any questions or comments regarding our Privacy Policy.

The controller for your personal data when you use our services is: and children

The it is not aimed at Children and you must be at least 16 years old to use our services.

Changes in our policy

We will review this policy from time to time, but the latest version will always be available at /. If we believe that a review is important, we will notify you by e-mail using the address you have indicated on your account. In any case, by using our services you accept this policy and are bound by its terms.

The it expressly states that it will not make any illegal or unlawful use of your personal data and does not transfer in any way and for any reason to any third party personal information and information of users/visitors. Your personal information upon your request is permanently deleted and is not given in any way to anyone. Reporting for the purpose of using the services of it serves as a solemn declaration of N.1599/1986 and therefore any false statement of data may result in Article 22 par.6 of the law.

Underage visitors / users of this website may access its services only with the consent of their parents or guardians.

Links to other sites

To facilitate your access to the websites of the it may include links to internet sites, which are owned by third parties or managed by third parties (natural or legal persons) and are themselves responsible for their content as well as for the terms of protection of personal data that they follow and in no case is the liability of .

Product Prices

All prices presented on our websites include F.P.P.. These prices relate to the products and quantities available in our warehouse, while the reserves the right to adjust those prices. For certain areas of Greece for which reduced VAT rates apply and if your order is made with an invoice then the prices of the products are lower than those indicated in the reduced VAT.

Applicable Law

All transactions you make through they are governed and protected by international and European law regulating matters relating to electronic commerce (Directive 2000/31 / EC, presidential decree 131/2003) as well as by the law on consumer protection (N. 2251/1994) which regulates matters relating to distance sales, as supplemented-amended by K. Y.P. G1-891/13-8-2013 (Gazette II’ 2144/30-08-2013)

Limited License

The , subject to the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right to access, use and present this website and its contents. This license does not constitute a transfer of title to the website and its details and is subject to the following restrictions: (1) you must retain on all copies of the website and its details, all notices relating to copyright and other proprietary rights and (2) you may not modify the website and its details in any way or reproduce or present publicly, or distribute or otherwise use the, unless otherwise permitted herein.


The reserves the right to change or modify the applicable terms and conditions for the use of the website at any time. Such changes, modifications, additions or deletions to the terms and conditions of use will be effective immediately upon their notification, which may be given by any means including, but not limited to, the location of new terms and conditions on the website. Any use of the website following such change or modification will be deemed to constitute your acceptance of such changes, modifications, additions or deletions. The it may, at any time, terminate, change, suspend or discontinue any individual operation of this website including the availability, presentation photo or description of any product or service.

Information requirements for distance and off-premises contracts

1. Before binding the consumer to a contract concluded remotely or off-premises or to any corresponding offer, the supplier shall provide the consumer with the following information in a clear and understandable manner:

(a) the main characteristics of the goods or services, to the extent appropriate in relation to the instrument and the goods or services

(B) the identity of the supplier, for example his trade name

(C) the geographical address where the supplier is established and the telephone number of the supplier, its fax number and e-mail address, if any, so that the consumer can contact the supplier quickly and efficiently and, where appropriate, the geographical address and identity of the supplier on whose behalf it is acting

(D) if different from the address provided under (C), the geographical address of the supplier's commercial headquarters and, where appropriate, the address of the supplier on whose behalf it is acting, where the consumer may address any complaints

(E)the total price of goods or services, including F.P.P. and any other charge, or if, by reason of the nature of the goods or services, the price cannot reasonably be determined in advance, the manner in which the price is to be calculated, and, where applicable, all additional charges for dispatch, delivery or mail and any other expenditure, or, where such charges cannot reasonably be calculated in advance, the fact that such additional charges may be required. In the case of an indefinite contract or a contract involving a subscription, the total price includes the total expenditure per billing period. If these contracts are charged a fixed price, the total price also means the total monthly expense. If the total expenditure cannot reasonably be calculated in advance, describe how the price is to be calculated

the cost of using the means of distance communication for the conclusion of the contract, when calculated on a basis other than basic tariffs

(G) the arrangements for payment, delivery, execution, the period within which the supplier undertakes to deliver the goods or to provide the services and, where applicable, the policy implemented by the supplier to deal with complaints

(H) where there is a right of withdrawal, the conditions, time limit and procedures for exercising the right in accordance with article 3G (1), as well as the model of the withdrawal form set out in Section B of the annex which is annexed and forms an integral part of N. 2251/1994 "on consumer protection".

(I) where applicable, that the consumer will bear the cost of returning the goods in the event of withdrawal and, for distance contracts, if the goods by their nature cannot normally be returned by post, the cost of returning them

(J) where the consumer exercises the right of withdrawal after having made use of his option, that the consumer undertakes to pay the reasonable costs to the supplier.

where a right of withdrawal is not granted in accordance with paragraph F, the information that the consumer will not have a right of withdrawal or, where applicable, the circumstances in which the consumer loses his right of withdrawal

reminder of the seller's liability for actual defects and lack of agreed properties in accordance with articles 534 et seq. of the Civil Code•

where applicable, the existence and conditions of application of customer support services, after-sales service and commercial guarantees

the existence of relevant codes of conduct, as defined In N. Regulation (EC) no 2251/94, and the arrangements for obtaining copies thereof, as appropriate

the duration of the contract, where applicable, or, if the contract is open-ended or automatically extended, the conditions for the termination of the contract

where applicable, the minimum duration of the consumer's obligations under the contract

where applicable, the existence and terms of deposit of money or other financial guarantees to be paid or provided by the consumer at the request of the supplier

where applicable, the operational capabilities of digital content, together with the applicable technical protection measures

where applicable, any typical interoperability of digital content with hardware and software of which the supplier is aware or reasonably expected to be aware

(K) where applicable, the possibility of recourse to an out-of-court complaint and redress mechanism,

to which the supplier belongs, as well as the ways of access to it.

4. The information referred to in Paragraph 1 shall form an integral part of the contract concluded remotely or outside the premises and shall not be altered except by express agreement of the contracting parties.

5. If the supplier has not complied with the information obligations for the additional charges or other costs as set out in Paragraph 1 (E) or for the costs of returning the goods as set out in Paragraph 1 (I), the consumer shall not pay those charges or costs.

6. For the fulfilment of the information obligations laid down in articles 3B to 3L, the burden of proof shall be on the supplier.

7. If the supplier fails to comply with the information obligations provided for in this article, the distance or off-premises contract shall be void in favour of the consumer.

Limitation Of Liability

The , its employees, or other representatives, shall not be liable, under any circumstances, for any consequential, incidental, indirect, special damages or expenses or pecuniary penalties, including, but not limited to, lost profits, business closures, loss of information or data, or loss of clientele, loss or damage of property, and any third party claims arising from or in connection with the use, copying of, or the presentation of this website or its contents or any other linked website, regardless of whether the he had been informed, knew or ought to have known of this possibility.

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